About Proper Relief
A better standard for portable restrooms in New Orleans
Proper Relief is a local, owner-run portable restroom company serving the New Orleans metro. We built it around the things this industry too often gets wrong: clean, modern units, straight pricing, and someone who actually answers the phone.
Why we started
Portable restrooms, done properly
Anyone who has rented a porta potty for a jobsite, a wedding, or a backyard renovation knows the drill. The unit shows up late, or it is beat up and dingy, or the price on the invoice is not the price you were quoted, or you simply cannot get anyone on the phone when you need a question answered. It is a small part of your project, but when it goes wrong, everyone notices.
Proper Relief started from a simple idea: this is a service business, and it should be run like one. We bring a background in professional services and technology to an industry that rarely gets that kind of attention to detail, which shows up in the small things. Quotes that are clear and itemized. Units that are clean and modern and do not look out of place in a nice driveway or next to your wedding tent. Delivery windows we actually keep. And a real person, local to the metro, who picks up when you call.
We are a newer company, and we are honest about that. What we are not is a faceless national number routing your job to whoever is cheapest. We are local, we are hands-on, and our name is on every part of your experience, so we have every reason to get it right.
What we stand for
The standard we hold ourselves to
Premium, not blue-collar basic
Clean, modern, well-kept units that read a cut above the typical operator, whether they sit on a jobsite or beside a reception tent.
Honest, itemized pricing
Clear quotes with no hidden fees and no bait-and-switch on the invoice. You know what you are paying for before anything is delivered.
Actually reachable
A local team that answers the phone, texts you back, and helps you figure out what you need instead of leaving you guessing.
Local and hands-on
Based in Harahan and run by people who live here, not a remote call center dispatching to the lowest bidder.
On time, serviced right
Delivery windows we keep and servicing on a schedule that keeps units clean and usable for the length of your rental.
The full range
Standard units, luxury restroom trailers, ADA-accessible units, and handwashing stations, all from one point of contact.
How we operate
Local first, straightforward always
We are building Proper Relief to be the most responsive, most professional restroom rental option in the metro. Here is how that works in practice, in plain terms.
One local point of contact
You deal with us directly, from the first quote through delivery, servicing, and pickup. No call-center runaround.
Vetted local partners where it helps
In some markets we work with vetted local partners to fulfill jobs while we expand our own fleet. Either way, the service standard, the pricing, and the accountability are ours.
Full metro coverage
We serve Orleans, Jefferson, St. Tammany, and St. Bernard parishes, dispatching from Harahan across the New Orleans area.
Your name matters to us
Because our brand rides on every job, we treat your event or jobsite like it reflects on us, because it does.
Where we serve
The whole New Orleans metro
From our base in Harahan, we cover the metro across four parishes, from the West Bank and the lakefront to the Northshore and down into St. Bernard. If you are planning something just outside the area, reach out and we will let you know if we can reach you.
Get in touch
Talk to a real, local team
Have a question or ready to book? Call or text, send an email, or request a free quote and we will get right back to you.
Let us help
See the difference a local team makes
Tell us about your project and we will send a fast, free, itemized quote for exactly what you need.